kebun Casino & Sportsbook Data Care
This page describes what we collect when you use kebun and how we keep that data protected. We at kebun take your privacy seriously. When you open an account, deposit funds, or place a market on our platform, you share personal and financial information with us. Our responsibility is to handle that information transparently and securely.
We collect only what we need to verify your identity, process your payments, and comply with local regulations. We do not sell your data to advertisers or brokers. We do not share your gaming history with third parties except where the law requires us to do so.
Our privacy practices apply to all kebun users, whether you access our platform via desktop, mobile browser, or our Android and iOS apps. If you have questions about how we use your data, our support team can walk you through our practices.
What We Collect on kebun
We collect your email address, full name, date of birth, residential address, and phone number when you register a kebun account. We also collect a copy of your government-issued ID—passport, national identity card, or driver's license. This is part of our Know Your Customer (KYC) verification process, which is mandatory under law in most jurisdictions.
Once your identity is verified, we ask for proof of address. This can be a recent utility bill, bank statement, or rental agreement. We use this to confirm that you live where you claim to live and to prevent fraud.
When you make a deposit on kebun, we collect payment method details. If you use DANA, e-wallet, mobile banking, or local payment, we store a link to your payment account with us, not your full payment credentials. If you transfer funds via online payment, e-wallet, mobile banking, or local payment, we record your bank account number and the bank's routing information. We do not store your full banking credentials on our servers.
We collect technical data about your device and network. This includes your IP address, browser type, operating system, and approximate location (based on IP geolocation, not GPS). We use this to detect fraud, prevent account takeovers, and understand which regions are using kebun most frequently.
How We Use Your Data on kebun
We use your identity data to verify that you are who you say you are. Our compliance team reviews your KYC documents within a standard timeframe and flags your account as verified or asks for more information. This verification is a one-time process for most users.
We use your payment data to process deposits and withdrawals. When you request a withdrawal from kebun, our anti-fraud system checks that the withdrawal method matches your identity and deposit history. This is a security measure to prevent unauthorized fund transfers.
We use your gaming and session data to improve kebun. We analyze which games are most popular, which payment methods users prefer, and when peak usage times occur. This helps us add new games, optimize our live-dealer studios, and improve our sportsbook coverage of Liga 1, Piala AFF, and other markets.
We use your technical data to prevent fraud and account compromise. If we detect unusual login patterns—for example, a login from a different country within an hour of your last login—we may ask you to re-verify your identity or temporarily lock your account.
Third-Party Processors
We work with third-party processors to handle certain functions. Our payment processors include online payment, e-wallet, mobile banking, local payment, and online payment for e-wallet transactions, as well as acquiring banks that handle e-wallet, mobile banking, local payment, and online payment transfers. These processors see only the information necessary to complete your transaction—they do not receive your full KYC documents unless you authorize a payment through them.
We use cloud hosting providers to store our databases and serve our platform. Our servers may sit outside your jurisdiction. When we choose a cloud provider, we ensure they meet international data-protection standards and contractually agree to handle your data securely.
We work with identity-verification vendors to confirm your documents. These vendors receive your ID photo and name, perform liveness checks, and return a pass/fail result to kebun. We do not share your full KYC file with them unless necessary for fraud investigation.
Your Rights and Our Commitments on kebun
You have the right to access your personal data on kebun. You can download your account information, transaction history, and KYC documents through your account settings at any time. You can also request a copy of all data we hold about you—contact our support team and we will compile and send this to you within a standard timeframe.
You have the right to correct your data. If your phone number, address, or name changes, update it in your kebun account settings. If you notice an error in your KYC documentation, contact our support team and we will guide you through a resubmission process.
You have the right to request deletion of your kebun account and associated data. We will close your account and delete most of your personal data within a standard period. However, we are required by law to retain transaction records and KYC documents for a minimum timeframe (typically 5–7 years) for tax and anti-money-laundering purposes.
You can opt out of non-essential communications from kebun. We may send you emails about account activity, promotional offers, or platform updates. You can unsubscribe from promotional emails via a link in each message or through your account preferences. We will continue to send you transactional emails (deposit confirmations, withdrawal updates, security alerts) because these are necessary to operate your account.
Cookies and Tracking on kebun
We use cookies to keep you logged into kebun, remember your preferences, and track how you use our platform. Essential cookies are necessary for the site to function—they store your session token so you do not have to log in repeatedly. These cookies expire when you close your browser or after a period of inactivity.
We use analytics cookies to understand how users navigate kebun. These cookies help us see which pages are visited most, how long users stay on each page, and where they click. This data helps us improve our user experience and fix bugs.
Most browsers allow you to control cookies through your settings. You can block all cookies, allow only essential cookies, or allow cookies from specific domains. If you disable cookies on kebun, some features may not work—for example, you may not be able to log in or place a market.
Data Security and Retention
We at kebun protect your data using industry-standard encryption and access controls. Your password is hashed before storage—we do not store your plain-text password. Payment data is encrypted in transit and at rest. Access to your KYC documents is restricted to our compliance and support teams, who are bound by confidentiality agreements.
We retain your KYC data for as long as your kebun account is active, plus a minimum period required by anti-money-laundering regulations. We retain transaction records for tax compliance purposes. After this period, we securely delete your data or anonymize it so it cannot be linked back to you.
We store your data in secure data centers with physical and digital security controls. Our systems are monitored 24/7 for unauthorized access. If we detect a data breach, we will notify affected users without undue delay and report the incident to relevant authorities as required by law.
Contact and Changes
If you have questions about how kebun handles your data, contact our privacy team through our support channels. You can also submit a formal data-access request or privacy complaint, which we will investigate within a standard timeframe.
We may update this privacy policy from time to time. We will notify you of material changes via email or through your kebun account. Your continued use of kebun after such notification means you accept the updated policy. If you disagree with any change, you may request account closure.